Questions everyone actually asks

Because it sells straight to you. No giant ad budget, no chain of importers and middlemen taking a cut. Same keratin fibres, same job, without the big-brand markup.

The fibres are charged keratin that cling to the hair already there and stand it up so it looks thicker. It works in seconds. It will not regrow hair, nothing topical does, but it makes what is there look a lot fuller.

It holds up to normal rain, wind and a sweaty day on its own, with no setting spray needed. It is not built for swimming, but day to day in wet weather it stays put.

Applied properly, no. The fibres bond to the hair, not the bedding, and anything loose brushes off. Give it a quick pat to shed any excess before heading out.

Not if the shade is matched and a sensible amount is used. The fibres are the same texture as real hair and blend in close up. The trick is building it up gradually rather than dumping the lot on at once. Start light, add more if needed.

With Minoxidil, let it dry fully first, then apply the fibres. After a transplant, wait until your surgeon says the grafts have settled, usually a few weeks. If you are unsure, ask your clinic first. Better to check than guess.

With daily use, most people get a good two to three months out of a bottle. Used only for nights out and big occasions, it lasts a lot longer. Either way, at £12 it is not exactly breaking the bank.

You can, but there is little point. It is designed to wash out with normal shampoo, so the sensible move is to apply it in the morning and rinse it out at night. Sleeping in it just means it ends up on the pillow instead.

We re-ship you the right one free and you keep the first bottle. Nothing to post back. That is the shade-match guarantee. Ten shades means most people get it spot on first time, and if you are between two we will help you pick.

If Densifol is not for you, we offer a 30 day money-back guarantee. Just email info@densifol.com. Under UK Consumer Contracts Regulations you also have the right to cancel within 14 days of receiving your order. A wrong shade on arrival is covered separately by the shade-match guarantee, re-shipped free with nothing to post back.

The fibres are keratin, the same protein hair is made of, with no harsh nasties. Most sensitive scalps are completely fine with it. If you are prone to reactions, do a small patch first and see how you get on.

Only if you want one. A one off purchase is the default and always will be. If you would rather it turned up automatically there is a subscribe and save option that takes 10% off, and you can pause or cancel it any time.

Yes, that is what most people use it for. The crown is easy because the surrounding hair hides the join. The front takes a slightly lighter touch to keep it natural, but plenty of people use it there every day with no bother.

UK only, sent via Royal Mail Tracked 48 with a tracking number so you always know where it is. Delivery starts at £4.99 and is shown at checkout before you pay.

Order before 5pm on a working day and it goes out the same day. After that, the next working day. Delivery is typically 2 to 3 working days once it is on its way.

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